Christopher S. Reid

201 Cambridge Lane

Rainbow City, AL 35906

269-483-6824

                                                                       

Work History

March 2010-Present              GIS Quality Assurance Specialist, NIPSCO, Angola, IN

              As a GIS QA Specialist, I apply my knowledge of gas and electrical processes to provide quality assurance and control of the work orders that have been completed by the data maintenance record clerks provided by NIPSCO. 

 

During the review process I am required to visually verify all of the data entry that has been completed by the NIPSCO data maintenance record clerks in the following systems: WMGIS (NIMS), Maximo, GISWeb, CIS, and PowerPlant.  After verification, I assist with the reconciliation of errors by completing a QA form for the data maintenance record clerks and instructing the clerks on how to correct the errors. 

 

I am responsible for provide assistance to the NIPSCO clerks by providing guidance or answers to any of their questions that they may incur during the completion of their work orders.

 

I am responsible for correctly and accurately completing management work orders. This requires that I update the following systems accurately: WMGIS (NIMS), GISWeb, Maximo, and PowerPlant. 

 

In an effort to ensure consistency in data specifications, standards, procedures, and techniques I have continuously made suggestions for improvements to the client and other team members.

 

I assisted with the development and revision of several forms used for project documentation. This also includes completing data entry for these forms. The forms I assisted with are: Project Tracking Stats, Tracking Sheets, Extension Forms, and Work Assignments.

 

May 2005-March 2010              Team Lead, Adecco (Contractor for NIPSCO), Angola, IN

              As a Team lead, I apply my knowledge of gas and electrical processes to provide quality assurance and control of the work orders that have been completed by the data maintenance record clerks provided by NIPSCO. 

 

During the review process I am required to visually verify all of the data entry that has been completed by the NIPSCO data maintenance record clerks in the following systems: GIS, Sage, CIS, and PowerPlant.  After verification, I assist with the reconciliation of errors by completing a QA form for the data maintenance record clerks and instructing the clerks on how to correct the errors. 

 

I am responsible for provide assistance to the NIPSCO clerks by providing guidance or answers to any of their questions that they may incur during the completion of their work orders.

 

I am responsible for correctly and accurately completing management work orders. This requires that I update the following systems accurately: GIS, SAGE, and PowerPlant. 

 

In an effort to ensure consistency in data specifications, standards, procedures, and techniques I have continuously made suggestions for improvements to the client and other team members.

 

I assisted with the development and revision of several forms used for project documentation. This also includes completing data entry for these forms. The forms I assisted with are: Project Tracking Stats, Tracking Sheets, Extension Forms, and Work Assignments.

 

 

December 2002-              Team Lead, QC Data Inc. (Contractor for NIPSCO), Angola, IN

May 2005              As a Team lead, I apply my knowledge of gas and electrical processes to provide quality assurance and control of the work orders that have been completed by the data maintenance record clerks provided by NIPSCO. 

 

During the review process I am required to visually verify all of the data entry that has been completed by the NIPSCO data maintenance record clerks in the following systems: AutoCAD, EDMM, CIS, and PowerPlant.  After verification, I assist with the reconciliation of errors by completing a QA form for the data maintenance record clerks and instructing them clerks on the how to correct the errors. 

 

I am responsible for provide assistance to the NIPSCO clerks by providing guidance or answers to any of their questions that they may incur during the completion of their work orders.

 

I am responsible for correctly and accurately completing management work orders. This requires that I update the following systems accurately: AutoCAD, EDMM, and PowerPlant. 

 

In an effort to ensure consistency in data specifications, standards, procedures, and techniques I have continuously made suggestions for improvements to the client and other team members.

 

I assisted with the development and revision of several forms used for project documentation. This also includes completing data entry for these forms. The forms I assisted with are: Project Tracking Stats, Tracking Sheets, Extension Forms, and Work Assignments.

. 

June 2002-              Data Maintenance Record Clerk, NIPSCO

December 2002              As a data maintenance record clerk, I was responsible for correctly interpreting and completing electrical (distribution and transmission), gas (distribution and transmission), and common work orders.  The systems that I had to update were: AutoCAD-this is for the geographical representation of all of the client’s facilities gas and electric, EDMM-this is the client’s electric management system. EDMM shows all poles, pads, conductor and circuit protection equipment (Switches, Fuses, and Recloser) that are owned by NIPSCO creating a history of the electric facilities that are existing in the field or retired from service. PowerPlant-this is the client’s asset management system, and CIS. These systems are required to be updated by the IURC.

                           

March 2002-                            VanGuard LLC.- Cabinet Assembly

June 2002              As a cabinet assembler, I was in charge of assembling all of the fifth wheel and travel trailer cabinets. Additional duties that were assigned to me also include cabinet repair, rework and finishing.  I also gave assistance to other departments (Walls, Roofing, and Finishing).

             

July 2001-                            General Laborer, Grumman Olson

February 2002               I worked in several different areas of the chassis job shop where commercial box trucks are manufactured. Duties include but are not limited to building truck floors, driver cabs, installing windshields and repair for all departments.

 

February 2001-                            Shipping, Continental Accessories

July 2001              I pulled freight for customer orders.  I also stocked shelves and was responsible for inventory control of my department.  I worked with the shipping personnel to assist with the completion of UPS paperwork for customer orders.

 

May 2000-                            CAD Drafter, Miller-Mostrom & Associates

Sept. 2000                            Internship for college degree in which I drafted civil

engineering drawings from rough sketches provided by the engineer to meet specified qualifications for the customer.  I also ran the blueprint machine and delivered finished prints to the customers to meet their project deadlines.

 

 

Sept. 1999 -                            Lab Assistant, Glen Oaks Community College

May 2000                            I was in charge of the computer drafting lab. 

Responsibilities included opening and closing the lab for students, along with answering any questions that they might have concerning their AutoCAD or Mechanical Desktop projects.

 

Education

 

1999-2000                            Glen Oaks Community College,

I was enrolled for an Associates Degree of Applied Technical Science with majors in Drafting and Design.  I have completed courses in English, Math, Mechanical Design, Machine drafting AutoCAD (2-D, 3-D) and the course internship program.

 

1994-1998                 Lakeland High School,

High School Diploma with 4 years of technical drafting courses.  These included Basic, Mechanical, Architectural, and Vocational drafting.

             

Computer Skills

                                          ArcGIS (ESRI) - I currently have six years of work experience and training on this software. 

 

AutoCAD- I have ten years of instruction and an additional six years of work experience with various versions of this software.

 

Access- I currently have six years of work experience and training on this software. 

 

Excel- I currently have six years of work experience and training on this software. 

I have been with employed for NIPSCO either directly or as a contractor since June of 2002. During this time I have been a record clerk and a quality assurance specialist. In my role as a record clerk, it was my responsibility to accurately place the features into the mapping system and balance the material for property records. As a quality assurance specialist, I am responsible for reviewing the work that has been completed by the records department.  By maintaining accurate records and correctly balancing the material we are helping ensure energy delivery and reliability along with financial responsibility.

 

I have had opportunities to display leadership by volunteering for the Record Department EE Team. While the previous EE teams did accomplish some of the objectives that were set before them, there were discussions with other members of our department and some of them did not feel that were being represented accurately. Based on these discussions, I volunteered to be a member of the EE team and use my leadership skills and try to represent the department in a more accurate manner.

 

I have had to use organizational skills to determine which project or deadline is the most essential for completion while making sure that none of the other priorities are delayed past their deadlines as well. 

 

During the qa process, I use analytical skills to determine what material was used based on the material inventory system we have, where the material were installed based on the as-built prints provided in the work order packet, when the material was installed and if we need to complete a field adjustment to return excess material that was issue to the work order.  

 

As part of the records department qa team, one of our responsibilities is to provide assistance to the record clerks. While providing assistance with work order interpretation, installing facilities in the WMGIS or balancing a work order, we have to use our knowledge of the utility industry and NIPSCO’s electric and gas standards to ensure that the work is completed correctly. We have to make decisions based on the paperwork provided in the work order packet, the materials that have been issued or vouchered to the work order and making an educated decision based on those factors. When we are unable to make a decision based on this information, we will seek guidance from our supervisor, the engineer of the project, or the crew supervisor that completed the work.

 

As part of the WM/GIS Help desk, I have to be able to communicate with all of the members of the record department either in person (Angola LOA), via email, or by telephone. We are also required to use the Maximo/TSRM to log all of the errors or issues within the system. By having good communication skills, we have been able to provide IBM with an understanding of what, why and how we need the system to run from an electric and gas utility standpoint.

 

As a member of the records department a substantial portion of my work is completed on the computer. We use our computers to verify and reporting of material on the work orders (Mapps/Vignette/Versaview/PowerPlant), installing facilities in the mapping software (WM/GIS), as an inter-departmental communication tool (Lotus Notes/Sametime).  We also use an Access database to log an inventory of all the work orders that have been received into the records department as well as maintaining a history of the qa process.  Also, as part of the QA process on large work orders, I will often use an Excel spreadsheet to help maintain an accurate inventory of Install/Retired material for the job.

 

I have been using the Maximo system during the qa process since the record department go live date of November 7^th, 2011, but I do not have any experience with Ventyx or Primavera.  I have only heard of these systems during the power user conference calls about problems that were occurring in the systems.